We're Heidi.
We're building the future of healthcare by giving every clinician the earth's finest AI Care Partner. Our platform has absorbed the administrative chaos of 175 million patient visits and supported 67 million clinical hours. Today, we support 2.8 million patient sessions a week across 190+ countries, in 110 languages and over 200 specialties.
Healthcare systems are failing us; clinicians spend more time on documentation than on patients, and the human connection that makes medicine worth practicing is eroding. Our mission is simple: double the world’s capacity for care and strengthen the human connection at its heart.
We found product-market fit with a freemium medical scribe that clinicians love. Now, we're expanding. Every task a clinician hands to Heidi is a patient who feels more attended to, a health system unclogged, and a clinician who gets to be a clinician again.
We’ve grown annual recurring revenue from $1 million to $50 million in two years.
To go further, we’ve secured US$340 million: a $100 million Series C led by Blackbird, with Phoenix Court, Point72 Private Investments and Headline, alongside a $240 million growth investment led by General Catalyst’s Customer Value Fund.
If you want to join us in doing work worth shipping, jump in.
Our perspective on GTM
We believe that sales has fundamentally changed in the last 6 months. The repetitive work is automated now: AI does the market research, drafts the emails, summarises and scores the calls.
The last year has taught us that the people who succeed have a blend of the following traits.
- Intellectual dexterity : consultant-like ability to structure and break down a problem into its constituent parts, think from first principles, and self-improve rapidly. Inherent curiosity goes a long way here.
- Natural charisma : can build rapport with anyone. You work out quickly who you're talking to, what they're dealing with and what they actually need, then have the conversation that gets you both somewhere.
- Drive & focus: as AI commoditises intelligence, work ethic and agency matter more. An outlier candidate here is far more productive than the mean than they were two years ago, and the gap keeps widening.
- The mark of humanity: in a world filling up with AI slop, work where you can feel the person behind it stands out. Where the copy, the imagery, and the strategy is indelibly human.
We don't think the talent market has caught up with how GTM is changing, so we’re open minded - title or experience isn’t important. Most of our team started outside the profession: VC, consulting and creative are common.
This role is high leverage, highly rewarding, and intellectually stimulating. We want you to be part of that.
The role
Heidi sits in an unusual position. We lead a category being built for the first time. Hundreds of thousands of clinicians found us on their own, started using the product for free and told a colleague. The market is genuinely open and the clinicians in it already like the product. Your job is to turn that quiet enthusiasm into real revenue conversations.
You're the first line to Heidi. Inbound demand and product signals point you at practices and hospital groups already using us, and you decide whether to qualify each one in, out, or close it yourself. The signals tell you who to reach out to, you decide how.
This is the first rung of our UK sales org, and for most clinicians you'll be the first person from Heidi they ever speak to. How they feel about us afterwards is largely down to you. You'll triage the inbound to your Account Executive's where it belongs and close your own deals from day one, because we want people as close to the frontline as possible. You'll build a network across UK healthcare that outlasts the role.
What this means practically:
- Work the inbound queue and the warm product signals. Your day goes to clinicians and practices already using Heidi, where the product tells you who's o