Operations Engineer II

The FreedomPay Commerce Platform is the technology of choice for many of the largest companies across the globe in retail, hospitality, lodging, gaming, sports and entertainment, foodservice, education, healthcare and financial services. FreedomPay’s technology has been purposely built to deliver rock solid performance in the highly complex environment of global commerce. The company maintains a world-class security environment and was first to earn the coveted validation by the PCI Security Standards Council against Point-to-Point Encryption with EMV standard in North America. FreedomPay’s robust solutions across payments, security, identity and data analytics are available in-store, online and on-mobile and are supported by rapid API adoption. The award winning FreedomPay Commerce Platform operates on a single, unified technology stack across multiple continents allowing enterprises to deliver a consistent, repeatable experience on a global scale. FreedomPay is a fast paced, high growth company with a great culture with competitive benefits and compensation with a business casual atmosphere. The Strategic Account Executive, Lodging is a relationship-driven, consultative role responsible for owning a portfolio of named enterprise lodging customers and driving long-term growth, expansion, and product adoption. This role sits above day-to-day execution and partners closely with Customer Success Managers to ensure FreedomPay delivers against customer goals. The focus is on strategic engagement within the Lodging vertical, supporting brands such as Marriott, Hyatt IHG, and similar multi-location operators. This is not operational account management or partner management. It is a senior, customer-facing role focused on executive alignment, industry expertise, and expanding FreedomPay’s footprint within large lodging organizations. \n Responsibilities - Own the strategic relationship for a portfolio of enterprise lodging customers, with accountability for growth, expansion strategy, and long-term account health - Partner with Customer Success Managers to align on goals, delivery, adoption, and overall engagement strategy - Serve as a trusted advisor to customer executives across operations, IT, payments, and digital teams - Lead Executive Business Reviews and QBRs focused on outcomes, adoption, and expansion opportunities - Identify and drive cross-sell, upsell, and global expansion opportunities within lodging environments - Build and maintain strategic account plans aligned to each customer’s business priorities and growth strategy - Collaborate with Sales, Product, Operations, and Commercial teams to ensure customer initiatives are supported end to end - Monitor account health, adoption metrics, and expansion pipeline across assigned accounts - Bring forward lodging industry insights, best practices, and trends to guide customer strategy - Act as the voice of the customer internally, influencing product roadmap and service improvements - Represent FreedomPay in customer meetings, onsite engagements, and relevant lodging or payments industry events - Travel approximately 30 - 40% Required Qualifications - 10+ years of experience in a customer-facing role such as Strategic Account Management, Account Management, Customer Success, Solutions Consulting, or similar - At least 5 years of experience supporting the lodging industry - This may include managing lodging brands as an account manager or working within payments or commerce technology for a Food Service organization - Experience supporting enterprise customers in payments, fintech, SaaS, or commerce technology - Proven ability to manage executive-level relationships within complex, multi-location organizations - Strong understanding of how technology and payments impact lodging operations and guest experience - Ability to translate product capabilities into business outcomes - Strong communication and presentation skills -

Job Description The Surveyor I is an entry or junior-level position for new graduates and/or those candidates with less than five (5) years of experience in an applicable industry. The Surveyor I, under a direct supervisor, performs work involving conventional surveying practices. The primary function is to develop the ability to effectively examine and report on vessels and other marine structures during and after construction relative to compliance with the applicable requirements for maintaining the vessel in Classification with ABS and meeting associated statutory and special service requirements related to Safety of Life at Sea, Loadline, Tonnage, Cargo Gear and Pollution Prevention Certification. What You Will Do (with the assistance and guidance of an experienced ABS Surveyor): - Acts as a professional specialist for the organization in the application of related rules, regulations, requirements, concepts, principles, and processes. - Performs routine surveys on classed vessels, platforms, or other marine structures and at manufacturers for classification and compliance with statutory requirements. - Prepares technically accurate and timely reports of inspections and surveys performed. - Engages in contact with clients to resolve problems within areas of expertise. - Maintains survey files in an orderly and up-to-date manner in the area of responsibility. - Develops the skills necessary for the administration of office procedures and monitoring of business performance at an assigned port. - Through broader and more technically challenging work assignments, the individual must develop a thorough understanding of field operations, policies, methods, and procedures. What You Will Need: Education and Experience - Qualifications from a tertiary institution within a relevant field of engineering or physical science (minimum two (2) years program); or - Qualifications from a marine or nautical institution and relevant seagoing experience as a certificated ship officer, and - Proficiency in the English language commensurate with the scope of statutory certification and services and, before assignment, with their future work. - Appropriate certification and/or licenses in areas of specialization may be required. Knowledge, Skills, And Abilities - Ability to develop a working knowledge of ABS Rules, Guides, statutory regulations, and related instructions, as well as the ABS Employee Safety Policy. - Ability to read engineering plans and have a basic understanding of shipbuilding practices and vessel operations. - Ability to perform surveys in the prescribed format. - Knowledge of computer programs or software packages related to job responsibilities. - Knowledge of related technical interfaces required for group project work. - Knowledge of ships' engineering systems and machinery. - Ability to communicate, orally and in writing, pertinent information relative to assigned area of technical expertise. - Ability to analyze problems and propose solutions. - Responsiveness to customers and the ability to work well with others. - Ability to become familiar with the ABS Health, Safety, Quality, and Environmental Management Systems. Physical Requirements: - Where allowed by local laws, a pre-employment physical examination is mandatory. - The role of surveyor/auditor requires sufficient physical strength, stamina, agility, and both visual and auditory acuity to perform the listed duties effectively. - The ability to climb vertical ladders up to nine meters and navigate steep steps is essential. - Shall be capable of working at heights on various staging and lifting equipment. - Shall be able to maneuver in tight spaces and work inside confined areas for extended periods, including kneeling and crawling. - The role may involve exposure to industrial environments, potential injury risks, extreme weather conditions, and demanding physical activities. - Shall be able to lift at least 25 lbs. / 11