We’re Heidi.
We're building the future of healthcare by giving every clinician the earth's finest AI Care Partner. Our platform has absorbed the administrative chaos of 175 million patient visits and supported 67 million clinical hours. Today, we support 2.8 million patient sessions a week across 190+ countries, in 110 languages and over 200 specialties.
Healthcare systems are failing us; clinicians spend more time on documentation than on patients, and the human connection that makes medicine worth practicing is eroding. Our mission is simple: double the world’s capacity for care and strengthen the human connection at its heart.
We found product-market fit with a freemium medical scribe that clinicians love. Now, we're expanding. Every task a clinician hands to Heidi is a patient who feels more attended to, a health system unclogged, and a clinician who gets to be a clinician again.
We’ve grown annual recurring revenue from $1 million to $50 million in two years.
To go further, we’ve secured US$340 million: a $100 million Series C led by Blackbird, with Phoenix Court, Point72 Private Investments and Headline, alongside a $240 million growth investment led by General Catalyst’s Customer Value Fund.
If you want to join us in doing work worth shipping, jump in.
Our perspective on GTM.
We believe that sales has fundamentally changed in the last 6 months. The repetitive work is automated now: AI does the market research, drafts the emails, summarises and scores the calls.
The last year has taught us that the people who succeed have a blend of the following traits.
- Intellectual dexterity : consultant-like ability to structure and break down a problem into its constituent parts, think from first principles, and self-improve rapidly. Inherent curiosity goes a long way here.
- Natural charisma : can build rapport with anyone. You work out quickly who you're talking to, what they're dealing with and what they actually need, then have the conversation that gets you both somewhere.
- Drive & focus: as AI commoditises intelligence, work ethic and agency matter more. An outlier candidate here is far more productive than the mean than they were two years ago, and the gap keeps widening.
- The mark of humanity: in a world filling up with AI slop, work where you can feel the person behind it stands out. Where the copy, the imagery, and the strategy is indelibly human.
We don't think the talent market has caught up with this shift yet, which is why most of our GTM team came from outside the profession: VC, consulting and creative are common.
We expect these roles to become far more desirable for the right people. High leverage, high reward, intellectually stimulating. We want you to be part of that.
The role.
Clinicians outside the NHS - in private healthcare, veterinary, CICs and more - are finding Heidi, using it and telling their colleagues. Your job is to turn that individual enthusiasm into a decision for the whole clinic: understand what’s working, who else needs to be involved and what it will take to get the team onboard.
You’ll own the full sales cycle across small and medium-sized private healthcare businesses in the UK. You might speak to an independent specialist who runs their own practice, a clinic manager bringing several clinicians together or an owner making decisions across multiple sites. You’ll need to understand the clinical workflow and the business behind it, then help them make a confident decision.
There’s volume here, and you’ll need to move quickly. We’ll help you view your pipeline systemically - what inputs and opportunities are needed, where you invest your time, what changes will make the greatest difference. Sales craft matters, as does knowing where to apply it. You’ll have the autonomy to test that judgement, with experienced people around you to sharpen it.
We’re ambitious about the numbers and care deeply about what they represent: clinicians getting time back and patients