We're Heidi.
We're building the future of healthcare by giving every clinician the earth's finest AI Care Partner. Our platform has absorbed the administrative chaos of 175 million patient visits and supported 67 million clinical hours. Today, we support 2.8 million patient sessions a week across 190+ countries, in 110 languages and over 200 specialties.
Healthcare systems are failing us; clinicians spend more time on documentation than on patients, and the human connection that makes medicine worth practicing is eroding. Our mission is simple: double the world’s capacity for care and strengthen the human connection at its heart.
We found product-market fit with a freemium medical scribe that clinicians love. Now, we're expanding. Every task a clinician hands to Heidi is a patient who feels more attended to, a health system unclogged, and a clinician who gets to be a clinician again.
We’ve grown annual recurring revenue from $1 million to $50 million in two years.
To go further, we’ve secured US$340 million: a $100 million Series C led by Blackbird, with Phoenix Court, Point72 Private Investments and Headline, alongside a $240 million growth investment led by General Catalyst’s Customer Value Fund.
If you want to join us in doing work worth shipping, jump in.
The role
Heidi Evidence is clinical decision support with no commercial influence: nothing shapes what a clinician sees except clinical quality. Getting there means earning the trust of the organisations that hold the world's clinical knowledge, the journals, publishers, guideline bodies, professional societies and universities, and running large information-gathering programs across the NHS. That is the work of this role.
You'll sit next to our founder across partnerships, evidence and strategic projects, and you'll own the machinery underneath them. Hundreds of contacts, documents, deadlines and follow-ups, all current. AI-agent workflows doing the repetitive multi-step parts of outreach at a scale no one could reach by hand, with you auditing what comes out and drawing the line where a human has to look. The role starts part-time and grows with what you show you can carry. It fits an F3 or F4 doctor who wants into health tech, product and partnerships without putting their NHS experience on a shelf.
What you’ll do
- Run information-gathering, outreach and partnership programs across NHS organizations, end to end.
- Build the tracking systems that hold it together: contacts, documents, deadlines, responses, follow-ups, one place, always current.
- Set up AI-agent workflows for the repetitive, multi-step parts of the work, then keep them running in production.
- Audit what those agents produce. Find the failure modes, fix the workflow, decide where human review is non-negotiable.
- Write to NHS teams, publishers, societies and universities in a register they trust.
- Map the clinical knowledge landscape: who holds what, who decides, which conversations to open first.
- Prepare founder-level partnership meetings, keep accurate notes and close every action.
- Surface risks, gaps and decisions early. Short updates, no surprises.
If we’d worked together the last 6 weeks
- You'd have designed an outreach wave to several hundred NHS trusts, handed the first pass to an agent workflow, and caught the small percentage it got wrong before anything left the building.
- You'd have mapped the UK guideline and specialty society landscape, then told us which five conversations actually move Evidence forward.
- You'd have joined a founder call with a major clinical publisher, written the notes and closed every action inside the week.
- A tracker someone had outgrown would have been rebuilt properly, so nothing now waits on a person remembering.
- You'd have found a manual process, automated it, and taught the team to run it without you.
What you’ll need
- 2+ years owning complex operational, clinical or partnership work, though we care more