Associate Account Manager

<p> <strong>Headquarters:</strong> Remote US </p> <p><strong>Reports to: SDR Manager</strong></p> <p><strong>Location: Remote US</strong></p> <p><strong>Compensation Range: $58,500 base with on-target earnings at $78,000 plus equity</strong></p> <p>&nbsp;</p> <p><strong>What We Do:&nbsp;</strong></p> <p>Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.</p> <p>Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.</p> <p>Huntress now secures more than 5M endpoints and 11M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.</p> <p><strong>What You'll Do:</strong></p> <p>In this role, you will turn targeted outreach into qualified conversations with security and IT decision-makers. You will build trust with internal IT teams and channel partners by asking clear questions, following up honestly, and learning what matters to each prospect.</p> <p>You will bring Warrior Spirit to a quota-driven role by staying resilient through changing priorities and the daily work of building pipeline. You will Give a $h*t about the details that move opportunities forward, from thoughtful outreach and timely follow-up to accurate CRM data and a clear understanding of how Huntress helps customers and partners stay protected.</p> <p><strong>Responsibilities:</strong></p> <ul> <li>Prospect internal IT departments with 50 to 3,000 employees through phone, email, and LinkedIn.</li> <li>Establish trust and rapport with channel partners through phone, email, and LinkedIn while learning about their solutions, team composition, territories, and ideal customer profile.</li> <li>Work collaboratively with the team to create outbound prospecting strategies for channel partners and mid-market internal IT departments.</li> <li>Develop and manage contact and opportunity pipelines, ensuring timely follow-up on both.</li> <li>Work closely with the Account Executive team to set demos, assist with closing deals, and build a passionate understanding of Huntress products, our human-led SOC, monthly educational webinars, and competitor offerings.</li> <li>Meet and exceed monthly, quarterly, and annual sales quotas while maintaining accurate prospect and opportunity data in Salesforce and documenting all interactions.</li> <li>Explore practical AI tools to support prospect research, outreach preparation, account prioritization, and follow-up while applying sound judgment to the work.</li> </ul> <p><strong>What You Bring to the Team:</strong></p> <ul> <li>You have 1+ year of outbound calling experience, preferably in cybersecurity, technology, or SaaS solutions, with a proven track record of success.</li> <li>You have knowledge of cybersecurity solutions, including endpoint security.</li> <li>You communicate clearly and effectively in both written and verbal conversations.</li> <li>You can work independently and stay organized in a remote environment.</li> <li>You have experience using Salesforce and sales engagement tools such as LinkedIn, Outreach, and Sales Navigator.</li> <li>Familiarity with the VAR and reseller community is a bonus.</li> <li>You are excited to explore AI and use it to wo

<p> <strong>Headquarters:</strong> France, Remote; Portugal, Remote; Spain, Remote; The Netherlands, Remote </p> <div class="job__pay-ranges"> <div class="pay-range"> <div class="description"> <div class="body"> <p>We are a team of engineers that translate our real-world experience to help our user communities solve problems. With a focus on service management, helping teams respond to incidents, run on-call, and automate their operations, you will work with practitioners and leaders across the industry and broaden your impact to the SRE, Engineer, DevOps, and Operations community at large. This is a unique opportunity to use both your engineering and creative storytelling skills to shape the landscape in cloud observability, incident response and service management.</p> <p>&nbsp;</p> <p><strong>What You'll Do:</strong></p> <p>&nbsp;</p> <ul class="ak-ul"> <li> <p>Act as a subject matter expert for service management (incident response, on-call, IDP, Work Management, Workflow Automation, Agent Builder, and operational automation) for Datadog's advocacy and engineering teams</p> </li> <li> <p>Create content in one or more mediums to build Datadog's reputation as a leader in DevOps, Monitoring, Observability and Security e.g. building demos, public speaking, blogging, documentation, webinars, open source, research reports and more</p> </li> <li> <p>Partner with product engineering teams to build compelling demos, and coach internal engineering teams on effective communication and presentation</p> </li> <li> <p>Interface with open source communities to drive key messaging in the market and develop new integrations for Datadog</p> </li> <li> <p>Contribute to the product through feedback (bugs or product enhancements suggestions), documentation, or code</p> </li> </ul> <p>&nbsp;</p> <p><strong>Who You Are:</strong></p> <ul class="ak-ul"> <li> <p>Approximately 5+ years of experience as a Platform Engineer, Site Reliability Engineer, DevOps Engineer or Software Developer with hands-on experience as an on-call/incident responder and running production systems in complex IT environments&nbsp;</p> </li> <li> <p>You have a strong understanding of core service-management practices (incident response, on-call, post incident reviews, and SLOs), using tools like Datadog, PagerDuty, Opsgenie, <span class="inlineCardView-content-wrap inlineNodeView"><span class="card"><a href="http://incident.io">http://incident.io</a></span></span> , Rootly, Jira Cloud Platform, Cortex, or similar and know how to navigate operational challenges of different sized organizations</p> </li> <li> <p>You’re passionate about helping teams fix organizational challenges, not just technical ones and where they intersect, and have shared your knowledge broadly.</p> </li> <li> <p>Approximately 2+ years of experience in storytelling and creating compelling content e.g. written content, speaking at conferences like SREcon, DevOpsDays or SREday, leading workshops, live streaming or recording videos, contributing to open source and participating in community events.</p> </li> <li> <p>You have publicly available writing samples, blog posts, demos, or recordings of presentations on technical topics</p> </li> <li> <p>You are comfortable with at least one scripting and programming languages (eg Node.js, Python, Go, bash) and are familiar with working with APIs and modern infrastructure such as IaaS cloud services and containers</p> </li> <li> <p>You enjoy self driven exploration and education on new technologies and languages</p> </li> </ul> <p>&nbsp;</p> <p><strong>Bonus points:</strong></p> <ul class="ak-ul"> <li> <p>You have hands-on ITSM platform experience (ServiceNow, Jira Service Management)</p> </li> <li> <p>You are already an active member of SRE, DevOps, or incident-response communities</p> </li> </ul> <p>&nbsp;</p> <p><em>Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re