Creative Force

We’re on the hunt for a sharp, self-driven SaaS pro who’s as comfortable troubleshooting API and integrations as they are navigating human conversations. Our European client base is growing fast and we need someone who can keep up. Our software isn’t your average plug-and-play; it has a steep learning curve so you’ll need to be technically savvy while also being the kind of person clients genuinely enjoy talking to. If you’ve got SaaS in your DNA, thrive in async/remote environments, and can juggle multiple threads without breaking a sweat — keep reading. The role You’ll join a lean, high-performing global support team working across two SaaS products, Award Force and Good Grants. Day to day you’ll be communicating with colleagues and clients across countries, cultures, and time zones. Support happens across email tickets, phone, and 1-1 Zoom calls. Once you’ve leveled up on product knowledge, you’ll run onboarding sessions and client meetings covering issue resolution, best practices, and product adoption. You’ll also be hands-on with bug testing and reporting, feeding considered feedback to our product teams— always pushing to make our products better. We have a startup mindset. We experiment with new tools, iterate on processes, and move fast. Got a great idea? Pitch it. We’re not big on bureaucracy, only results. We don’t expect you to be a slave to your chair but flexibility is a must. You’ll need to tick these boxes You’re based in the UTC +1 or +2 timezone range. This is non-negotiable. Our European team and clients operate in this window and we don’t allow shift work. If you live outside this range, this one’s not for you 2+ years of professional experience, ideally in a SaaS support or client-facing role Native-level English fluency (bilingual? Even better!) Terms like HTML, CSS, JS, API, integrations, dev console, staging & production environments, GitHub repos, and database queries don’t make you flinch. You don’t need to write code, but you need to get i

Great salary | Profit share | 100% remote | Work from anywhere in Europe | SaaS Awesome opportunity for a self-motivated and energetic people person to join our remote team and help sell our world-leading SaaS products, from anywhere in Europe. We pay a great salary, based on experience and location. We don’t pay commissions, because good sales are a team effort—from engineering, to operations, marketing, and support, our high-performing team all contribute to a great product and service that our clients love. Everybody in the company is rewarded with a share of profit each December—we succeed together. Our much-loved products are in demand and are proven to make a difference to our clients’ lives. You’ll be selling world-leading software through a well-considered process that leaves room for personal flair. SaaS experience is extremely beneficial but strong communication skills, patience, curiosity, keenness to learn and friendliness are key to success in this role. Join our Rebel Alliance Creative Force is experiencing strong growth and as we scale our efforts in 2026 and beyond, we’re looking for enthusiastic individuals to join our diverse team of Jedis to help recruit new clients as they navigate the decision process, and transform them into long-term supporters. You’ll be a respected member of our remote global sales team and will be well supported with the tools, knowledge and answers you need to provide exceptional levels of service, and to make the most from solid sales traction with our two in-demand products. As you master the Force and the multitude of skills needed in this role, attracting clients to join our mission, you will be recognised and rewarded with strong career and salary progression. Responsibilities Help prospects find the specific value they seek (this is the product you are looking for) Collaborate with our diverse international team to push us on the leading edge of our fields Learn to be a product expert and confidently answer product q